VTS W-8BEN-E US Tax form

I’ve a question as to why only the Australian Vanguard VTS ETF requires the W-8BEN-E US Tax form and not the other ETFs like IJR. I had made a loss last time of this ETF and had submitted the form but they rejected it as they said they still could not identify me as the beneficial owner - so I had in fact not bothered replying to them as it was such a pain in the first place.

I have iShares IJR and IJH ETS and they have never asked for this. The VTS ETF may come back into play if the US market behaves but I am a little reluctant to buy VTS just for that reason

If you trade with a SMSF it is beneficial to lodge one.

I worked it out and completed my W -8BEN. I’m willing to help.