Hi Team
I have trend anti virus which works well with BC but if I have the VPN on I don’t get data downloads
Hi Ralph,
Hopefully there are other users of Trend that can advise. If it isn’t as easy as adding the Downloader as an exception within the Trend settings - I am not sure what else would need doing.
To date, we haven’t really had reports of this scenario - so either there is a workaround locally, or people disable when needing data.
Thanks I have just been leaving it off but that is not the best option when using public net works
Hi Ralph. The Help Desk told me to turn my VPN off to get data download as apparently it won’t download with VPN on. I just turn VPN off to start download then put it back on a few minutes later. I have Avast not Trend btw but was under the impression that the data wouldn’t download with a VPN on
Downloading through NordVPN works fine
Hi Ralph. I use Nord VPN and I don’t have any problems.